So you’ve booked your shoot. Now what? Read on below – hopefully all of your questions will be answered.
We’ve decided on our session date, and you’ve confirmed that it will work. What happens next?
If we chatted about your session in person, or your reached out to me via text or a messaging service (like Facebook messenger), make sure you provide me with your contact email right away. As soon as I have your contact email, within 24 hours, you will receive an email with a client questionnaire that needs to be filled out within 48 hours. This questionnaire is SUPER IMPORTANT as this is what I generate your contract and invoice from. It also helps with planning out session.
You will receive your contract & invoice as soon as it has been generated. An electronically signed contract and your retainer fee is due within 7 days to secure your spot. Please take a look at this as it will tell you retainer fee and the date it is due. Retainer fees are non-refundable and will be applied towards your total session fees. Without a signed contract, our session will not be held.
If you have booked a mini session, you will not have a payment schedule.
For mini sessions:
Mini Sessions must be paid for, in full, and have a signed contract 7 days after the session has been booked. As soon as you have selected your mini-session spot, you MUST provide an email address. You will receive a client questionnaire at the specified email address, which must be filled out within 48 hours. This will be used to generate the contract and invoice. The contract and invoice must be signed and completed within 7 days of booking your session, not 7 days from when you fill out the questionnaire.
- For example, if you book your mini-session on Feb. 1, you receive your questionnaire and complete it by Feb. 3, your signed contract and invoice are due back by Feb. 8. Even if your session is not until August.
- If invoices are not paid for, and contracts are not signed, within seven days, your spot will be forfeited and opened back up. You will not be able to re-book for the set of mini sessions.
- Session spots are limited to one per person or family. You, as an individual, can not purchase multiple spots in a row and use it as one long session. If you are looking for a longer family session to be able to get multiple shots with multiple people, please visit the Portrait Pricing page.
- If you and a family member book two session spots that are back to back, please keep in mind that these will function as two individual spots. You will not be able to overlap people from one shoot to the other.
- The mini session fee covers up to 5 people in your session. There will be a $5 per person charge after the 5 person limit has been met. Please let Eryn know in your client questionnaire if you plan to have more than 5 people.
Make sure to send your deposit right away. This payment secures your date. Remember, dates are first come, first serve. I would hate for you to lose your shoot date because you never sent the deposit in!
Please note, that certain locations do require advance notice and permission, along with fees. If you’re interested in having your spot at a location where this may be required, you will be responsible for any costs associated with holding our session there. We will discuss location after you’ve sent over your questionnaire, unless you have booked a session that already has a pre-determined spot. Some places do require a minimum of one month’s notice.
I received all of my documents, signed my contract and paid my deposit. What next?
After all of your documents are signed and done, you will receive a session confirmation email from me. After that, it’s time to plan! I’ll look at what your discussed in your questionnaire in terms of shots you want, clothing you’d like to wear, props you hope to use, etc. If you have ideas for images you want, please feel free to send them to me, whether it’s via Pinterest, or by email.
Please keep in mind that every photographer’s style differs. You may find a photo that you LOVE, but the location, the lighting, and other factors are all much different that what we are working with. I will do my best to make the poses work, but please understand that I will, under no circumstance, replicate another photographer’s work. I will look at your ideas and interpret them to best suit our planned session. For example, if we’re planning a maternity session for 8 AM on a beach, and you find an image of a woman posed in a field of flowers with that beautiful golden light, we will not be able to make our photos looks the same. Different location, different time of day, different photographer. 🙂
My goal is to make sure you have photos that you will cherish and look back on for years to come.
What should I wear?
This varies shoot to shoot and person to person. As we plan, I will help you to decide!
What should I expect the day of the shoot?
Expect to have a lot of fun in a nice, relaxed environment. I love getting to know new people and I hope by the time our shoot has passed, we will be able to keep in touch. I put my heart and soul into the planning and execution of my shoots.
What happens after?
Once our session is over, I’ll be busy editing. Depending on the season, and how many sessions I have ahead of you to edit, you can under normal circumstances, expect to receive your photos within 2-3 weeks. During my busy season (August – November), turnaround time on photos is typically 3-4 weeks. I will post a sneak peek from our session as I’m editing, and that’s usually a good indication of where I am in the editing process!
Your photos will go through a light editing process before they come back to you.
What does this mean?
I will only edit the best images from session, and will adjust light, color and minor details (such as the sky). Light editing does not include any retouching (more below on this). Once all photos have been gone through and edited, they will be uploaded to a password protected online gallery. As soon as your gallery is ready, an email will be sent with the gallery login information. Your gallery will stay active for 6 months. After 6 months, it will be archived and a $10 fee will be charged if you would like this to be unarchived, or left up longer. Your gallery will contain two albums of images – one will be labeled FOR PRINTING and one of will be labeled FOR ONLINE USE ONLY. The gallery labeled FOR PRINTING are the images that should be used for prints and do not have a watermark in the bottom right corner. The images in the FOR ONLINE USE ONLY gallery are the images that can be used online.
No photo should ever be posted on the internet without the Eryn E Photography, LLC logo on the image, unless of course, you had a personal branding session.
Depending on your session, you will receive a certain number of images. This will all be in your contract.
If you purchased the CD (MINI SESSIONS ONLY) or USB Drive with your edited files, you will receive this 6-8 weeks after you have received your online gallery link. Please keep in mind, if you choose to order prints, I always recommend doing so from your online gallery. I can not guarantee the quality of prints ordered from anywhere but my online galleries.
I’m really excited to have gotten my gallery, but there are a few photos that I’d like re-edited. What should I do?
Let me know as soon as you can. I do not retouch photos. I don’t like to change the look of person, because then it doesn’t look like you, as you are, in that moment, any longer. However, if you really want something re-touched, it will be a flat $10 per photo charge and it will be out-sourced.
If you receive your gallery, and you don’t like the look of your photos (color, filters, etc.), and would like them re-edited, it will be a $5 per photo fee. I edit my photos the same way nearly every time. If they look different, it’s due to lighting, time of day, location, etc. Please note that if you receive a photo only in black and white, or only in color, I did edit it that way on purpose. It usually means that the photo looked better in one or the other, not both.
If you receive your gallery, and want to more edited photos, the pricing for additional edited photos on top of what you already received is as follows:
1 photo – $5.00
5 photos – $20
10 photos – $40
More than 10 photos – $40 for the first 10 photos, $3.50 for each additional photo after 10
I received my gallery and I don’t like any of my photos. Can I have a refund?
(Thankfully, I’ve never received this question but I’m putting it out there now in case it ever does come up!)
No. Refunds are not provided, if you are unhappy with your images. I’m very sorry you don’t like your photos, and I feel awful you feel that way, however, per your signed contract, you have hired me to interpret the subject photographically.
I’m posting this here purely to show the importance in doing your research when hiring a photographer. Don’t hire someone just because they are cheap. Know their work. Know their editing style. Make sure you like the images they take before you hire them. This will prevent any awkward questions from coming up.
Any other questions, please e-mail me! I will make sure that your question is answered promptly. Every question is important. If you are thinking it, chances are someone else is too!
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